Back to glossary

Drip Campaign

An automated sequence of pre-written emails sent on a scheduled cadence triggered by a specific user action or enrollment event. Drip campaigns deliver the right message at the right time without manual intervention.

Drip campaigns automate the nurturing process by sending a predetermined sequence of emails based on time intervals or user behaviors. A typical onboarding drip might send a welcome email immediately, a getting-started guide after one day, a feature highlight after three days, and a check-in email after one week. The sequence runs automatically once triggered.

For growth teams, drip campaigns are foundational automation that every business should implement for key lifecycle moments. Priority drip campaigns include: welcome series (immediately after signup), onboarding series (guide users to first value), abandoned cart or trial series (recover potential conversions), and win-back series (re-engage lapsed users). Design each drip with a clear goal and success metric. Keep individual emails focused on one message and one action. Build branching logic that adapts the sequence based on user behavior: if someone completes the onboarding action early, skip the remaining onboarding emails and advance them to the next appropriate sequence. Monitor drip performance at both the individual email level (open rates, click rates) and the sequence level (did the drip achieve its intended outcome).

Related Terms