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Retrieval Agent

An agent that specializes in finding and synthesizing information from knowledge bases, databases, documents, and external sources. Retrieval agents combine search strategies with reasoning to locate relevant information for complex queries.

Retrieval agents go beyond simple RAG by actively strategizing their search approach. Instead of a single vector similarity lookup, a retrieval agent might reformulate the query, search multiple sources, cross-reference results, follow citation chains, and synthesize findings. The agent decides when it has gathered enough information and when to dig deeper.

For organizations with large knowledge bases, retrieval agents significantly outperform static RAG pipelines on complex questions that span multiple documents or require inference. A customer support retrieval agent might search the knowledge base, check recent bug reports, review the customer's account history, and cross-reference with product documentation to construct a comprehensive answer. The engineering investment is in giving the agent access to diverse search tools (vector search, keyword search, SQL queries, API calls) and clear source metadata so it can prioritize and cite its findings. Monitor retrieval agents for search quality metrics like recall and precision to ensure they are finding relevant information efficiently.

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