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Semantic Search

Search that understands the meaning and intent behind a query rather than just matching keywords, typically powered by embedding-based similarity comparison.

Semantic search transforms the search experience from "find pages containing these words" to "find content about this concept." A search for "how to keep users from leaving" returns results about churn prevention, retention strategies, and engagement optimization — even if none of those pages contain the exact words "keep users from leaving."

The technical approach: content is converted to embeddings (dense vectors capturing semantic meaning) and stored in a vector database. Search queries are also embedded, and the most similar content vectors are retrieved. This handles synonyms, paraphrasing, and conceptual similarity naturally, because similar meanings produce similar embeddings.

Production semantic search typically combines vector similarity with traditional keyword matching (hybrid search) for the best results. Vector search handles conceptual queries; keyword search catches specific terms, names, and codes that embeddings might not distinguish. Reciprocal rank fusion merges results from both systems. Adding re-ranking with a cross-encoder model on top further improves relevance, typically by 10-20% in precision metrics.

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